PRIV - Troubleshooting: Mobile network

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Troubleshooting: Mobile network
I can’t connect to the mobile network

Try the following:

• Check that airplane mode is turned off. Swipe down from the top of the screen once using two fingers, or twice using

one finger. Tap

> More. Check that the Airplane mode switch is turned off.

• Try switching to another mobile network.

Learn how to switch mobile networks manually.

• Check that the SIM card is inserted correctly in your device.

Learn how to insert the SIM card.

User Guide