Delete your device data with a factory reset
Before you switch to a new device or give away your current device, you should delete your data. A factory reset is designed
to delete all of the data on your device permanently so that it can't be recovered. The permanently deleted data includes
email accounts, downloaded apps, media files, documents, browser bookmarks, and settings.
Important: If you delete your device data in any other way, for example, by entering the screen lock incorrectly ten times,
when your device restarts, it will not work again until you enter your Google
™
account credentials. After a factory reset, you
do not need to enter your Google
™
account credentials.
1.
Swipe down from the top of the screen once using two fingers, or twice using one finger.
2.
Tap
> Backup & reset.
3.
Tap Factory data reset > Reset phone.
4.
If necessary, enter your screen lock.
5.
When prompted, tap Erase everything.